At WaterBoardz, we understand that when you order your water sports equipment, you’re eager to hit the waves as soon as possible. That’s why we’ve streamlined our delivery process to get your gear to you quickly and efficiently, no matter where your aquatic adventures take you.

Global Shipping with Care

Based in Dundee but serving water sports enthusiasts worldwide (excluding some remote areas in Asia), we’re committed to delivering your premium equipment with the same passion we have for water sports.

Our Delivery Options

1. Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: £12.95

Ideal for when you need your gear quickly. Our standard shipping option provides reliable tracking and faster delivery times.

2. Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over £50

Perfect for budget-conscious water sports enthusiasts who don’t mind waiting a little longer for their equipment to arrive.

Processing Time

All orders are processed within 1-2 business days. During peak seasons (typically summer months), processing may occasionally take slightly longer, but we’ll always keep you informed.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your water sports gear on its journey to you.

Delivery to Remote Areas

While we ship globally, some remote areas may have restrictions. If you’re unsure whether we deliver to your location, please contact our customer service team at [email protected] before placing your order.

Returns Policy

Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy page for full details.

Note: Delivery times are estimates and may vary depending on customs clearance in your country. Some larger items like towables or foil boards may require additional shipping time.

Have Questions?

Our passionate team is always here to help with any delivery queries. Contact us at [email protected] and we’ll be happy to assist.

Now that you know how we’ll get your gear to you, why not browse our selection of towables, wakeboards, or foil wings and start planning your next water adventure?

The waves are waiting – let’s get you equipped!